Protection of personal data

A. Introduction

The privacy of our website visitors is very important to us and we are committed to protecting it. This policy explains what we do with your personal information.
Consent to the use of cookies in accordance with our terms and conditions on your first visit to the website allows us to apply cookies upon each subsequent visit to it.

B. Collection of personal data

The following types of personal data may be collected, stored and used:

information about your computer, including its IP address, geographical location, browser type and version, and operating system;
information about your visits to and use of this website, including the source of the referral, length of visit, pages viewed and website traversal;
information such as the email address provided when you register for the website;
information entered when creating a profile on the website – such as your name, profile pictures, gender, date of birth, status, interests, hobbies, education and occupation;
information such as your name and email address that are provided when signing up for our email services and/or newsletters;
the information you enter when using the services on the website;
information generated when exploring the website, including when, how often and under what conditions it is used;
information relating to purchases made, services used or transactions conducted through the website, which includes your name, address, telephone number, email address and credit card details;
information that you submit to the website with the intention of publishing it on the internet, including your username, profile pictures and the content of your post;
information contained in any communication you send to us by email or through the website, including the content and metadata itself;
any other personal data send to us.

Before you disclose another person’s personal data to us, you must obtain that person’s consent to both the disclosure and processing of that personal data in accordance with this Policy.

C. Use of your personal data

Personal information provided to us through the website may be used for the purposes set out in this policy or on the relevant pages of the website. We may apply your personal information for the following purposes:

managing the website and business;
customising the website for you;
enabling you to use the services available on the website;
shipping goods purchased through the website;
the provision of services purchased through the website;
sending statements, invoices, payment reminders and collecting payments;
sending non-commercial corporate communications;
sending specifically requested email notifications;
sending you our email newsletter if you have requested it (you can inform us at any time if you no longer require it);
sending you marketing communications relating to our business or that of carefully selected third parties we think may be of interest to you, by post or, if you have expressly consented, by email or a similar method (you can inform us at any time if you no longer require marketing communications);
providing statistical information about our users to third parties (however, these third parties will not be able to identify any individual user from this information);
dealing with enquiries and complaints made by you or otherwise concerning you in relation to the website;
maintaining the security of the website and preventing fraud;
verifying compliance with the website’s terms of use (including monitoring private messages sent through our private messaging service); and
other uses.

If you submit personal information for publication on the website, we will disclose and use it in accordance with the licence you provide to us.

Privacy settings can be applied to limit the disclosure of your information on the website and can be adjusted by the privacy controls on it.

We will not provide your personal data to any third party for the purpose of direct marketing to them or any other third party without your explicit consent.

D. Disclosure of Personal Data

We may disclose your personal information to any of our employees, officers, insurance companies, professional advisors, agents, contractors or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (i.e. our subsidiaries or ultimate holding company and any of its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

to the extent that we are required to do so by law;
in connection with any pending or future legal proceedings;
for the purpose of establishing, exercising or defending our legal rights (including providing information to others to prevent fraud and reduce credit risk);
to the buyer (or prospective buyer) of any trade we provide or assets that we sell (or are considering selling); and
to any person whom we reasonably believe may be required by a court or other competent authority to disclose such personal data and where, in our opinion, such a court or authority could order the disclosure of such personal data.

Except as set out in this policy, we will not disclose your personal data to third parties.

E. International data transfers

The data we collect may be stored, processed and transferred between any of the countries in which we operate, for use in accordance with this Policy.
The data we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
The personal information you post on the website or submit for publication on the website may be accessible worldwide via the Internet. We cannot prevent others from using or misusing this information.
You expressly consent to the transfer of personal information described in this Section F.

F. Retention of personal data

This Part F sets out our data retention policies and procedures to ensure that we comply with legal obligations to retain and delete personal data.
Personal data that we process for any purpose(s) shall not be kept for longer than is necessary for that purpose(s).
Notwithstanding any other provision of this Part F, we will retain documents (including electronic ones) containing personal data
1. 1. to the extent that we are required to do so by law;
  2. if it is believed that the documents may be relevant to any pending or future legal proceedings; and
  3. for the purpose of establishing, exercising or defending our legal rights (including providing information to others to prevent fraud and reduce credit risk).

G. Security of your personal data

We will take reasonable technical and organisational measures to prevent the loss, misuse or alteration of your personal data.
We will store all the personal data you provide on our secure servers (password protected and firewalled).
All electronic financial transactions entered via the website shall be encrypted.
You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data sent over the Internet.
You are responsible for maintaining the confidentiality of the password you use to access the website; we will not ask you for your password (except when you log in to the website).

H. Changes

We may update this policy from time to time by posting a new version on the website. You should check this page occasionally to ensure you understand any changes made to this Policy. We may notify you of changes to this Policy by email or through private messages via the website.

I. Your rights

You can instruct us to provide you with any personal information we hold about you. The provision of such information will be subject to the presentation of appropriate proof of your identity (for this purpose, we usually accept a photocopy of your passport certified by a notary public and an original copy of a utility bill showing your current address).

To the extent permitted by law, we may refuse to provide the personal information requested.

You can instruct us not to process your personal data for marketing purposes at any time.

In practice, you will usually either explicitly agree in advance to our use of your personal data for marketing purposes, or we will offer you the opportunity to opt out of their use by us for marketing purposes.

J. Third party websites

Our website may contain hyperlinks to and details of third-party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.